ScrapSMART Terms & Conditions:
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Standard Shipping:
FedEx Ground - $7.99
• FedEx lets you track your orders so you can rest easy knowing where it is every step of the way.
• For Wholesale and heavy or bulky items, there may be an additional freight charge that will be added to your bill.
• FedEx will not deliver to P.O. boxes

Rush Shipments - Call for Prices:
FedEx Overnight & FedEx 2 day are available.

Shipments to Canada - Click Here

FedEx Address Correction Charge - Please, please, please… make sure your “ship to” address is complete and includes any apartment, suite, department or floor information.
- Incomplete information slows the delivery time and FedEx charges an average of $10.00 to $12.00 per box for address corrections.
- We will charge that additional cost to your credit card when it is billed to us.

Payment Methods
Payments can be made by check, PayPal, MasterCard, Visa or American Express. Sorry, we do not offer C.O.D.

New York State Residents ONLY
We need to charge sales tax to all New York State residents only. Should you forget to select your county at checkout, we will need to charge you the appropriate sales tax.

New York State Tax Exempt ONLY - Click here

Returns
If you are not satisfied with your order, please contact customer service at 1-800-424-1011 for a Return Merchandise Authorization Number (RMA#) within 30 days of receipt of your order. We will accept only returns that have a RMA#. All returns are subject to inspection. We credit only products that are returned undamaged and in resellable condition. Sorry, shipping charges are NOT refundable.

Software Returns
Return unopened software that we currently sell for a full refund at any time. We'll gladly exchange opened software for the same title.

Damaged Merchandise
Inspect your shipment upon delivery. In the event that you discover damage, keep all original packing materials and call customer service at 1-800-424-1011 or e-mail cs@scrapsmart.com immediately! You will be given directions on returning the merchandise.

Copyrights
All images and designs are copyrighted. We encourage you to use them for personal use only. Click here to view our Angel Policy. For a licensing agreement from us please contact us at lic@scrapsmart.com.